Refund Policy
Refund Policy
At TrendRush Lifestyle, we strive to ensure that our customers are satisfied with their purchases. If for any reason you are not completely satisfied with your purchase, we offer a straightforward refund policy to address your concerns.
Returns
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Eligibility
- Items must be returned within 10 days of the delivered date.
- Items must be unused, unworn, and in the same condition that you received them.
- Items must be in the original packaging with all tags attached.
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Non-Returnable Items
- Gift cards
- Final sale items
- Personalized or custom-made items
Refund Process
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Initiate a Return
- To start a return, please contact our customer service team at info@trendrush.in with your order number and reason for the return. Our team will provide you with instructions on how to return your item.
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Inspection and Approval
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 7-10 working days.
Late or Missing Refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at info@trendrush.in.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at info@trendrush.in for further instructions.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
- Email: info@trendrush.in
- WhatsApp: